Cards and bank transfers
Use only the payment details and limits displayed in the LuckyBear cashier for the current account.
Deposit steps
- Open the cashier and choose an available card or bank-transfer method.
- Enter an amount within the displayed minimum and maximum limits.
- Check the currency, cardholder or recipient details and any fee before confirming.
- Complete any bank verification step and wait for the payment status to update.
If money was charged but the balance did not update
Check the banking app and the LuckyBear transaction history before trying again. A payment can remain pending even when the amount has already been reserved by the bank.
If the bank shows a completed payment but the casino balance has not changed, keep the date, amount and transaction reference ready for support.
What to check with your bank
A bank can reject a transaction because of online-payment limits, currency conversion or an extra verification step. Confirm the final status of the first attempt before making another payment.
Fees and the final amount
Compare the deposit amount with the amount that will actually be charged. Fees can depend on the bank, payment route or currency and should be read from the current form.
Trying again after a decline
If a payment is clearly declined, read the reason in the banking app first. Repeated attempts while a transaction is still pending can create several temporary holds.
